Proficiency levels

Level A (basic user)

  • Basic competence in using popular web browsers - the ability to navigate websites. Using search engines, creating simple queries, selecting relevant search results.
  • Familiarity with a variety of information sources and basic credibility assessment. Awareness of secondary sources of information.
  • Saving basic digital content. The ability to use data and online information to create one’s own files. Basic file management skills.
  • Understanding different forms of networking in the digital world. Creating a user account, managing basic e-mail and instant messaging services. Sending simple text and picture messages.
  • Getting familiar with Web 2.0 tools - introduction to popular information sharing services. Using online forms and basic social media management.
  • Understanding the concept of civil society - learning about different forms of social activity on the Internet and services where they can be found.
  • Online collaboration with other network users. Understanding cloud computing and its advantages and disadvantages. Basic disk and document management in the cloud.
  • Understanding the basic guidelines of netiquette and the particular character of human functioning in the digital world.
  • Introduction to the subject of creating a digital identity. Understanding the benefits and risks of online activity.
  • Creating and editing basic digital content in the form of text, tables, images, videos, and sound. Choosing the appropriate software for the given type of content.
  • Making basic changes to content created by the user and other people. Using simple processes of digital content integration.
  • Awareness of copyright and license policies - using content and software in accordance with the legal provisions specified by the author.
  • Modifying system and program settings to streamline the digital content creation process.
  • Understanding the threats of the digital world and taking basic steps to protect one’s device and computer software.
  • Awareness of the essence of personal data protection and privacy of web users. Identifying threats related to phishing.
  • Understanding potential health risks associated with working with digital devices. Adequate adaptation of the computer workstation.
  • Awareness of the impact of digital devices on the environment. Taking basic steps to save electricity.
  • Basic knowledge of computer hardware and the ability to connect simple external devices. Obtaining basic information about the condition of the equipment and the operating system.
  • Basic computer and mobile device skills and the ability to connect them to the network. Using digital tools in simple analogue activities.
  • Awareness of the possibility of using new technologies for creative purposes. Basic use of digital tools to improve digital content.
  • Identifying one's own limitations in the use of digital technologies. Independent attempts at completing and updating one’s knowledge.

Level B (independent user)

  • Extended browsing skills - customizing the appearance and functions of a web browser to suit the needs of the user. Information search with the use of more advanced queries, filtering search results.
  • The ability to compare information from different online sources and to assess its credibility. Secondary information management - using web 2.0 services.
  • Correct saving, storing and searching for digital files, creating individual strategies for digital content management on various digital devices.
  • Extended e-mail and instant messaging management skills - customizing the appearance and functions of those services to suit the needs of the user. Using the various functions of communication tools.
  • Active use of social networking sites and participation in various online communities that allow sharing information and knowledge.
  • Participation in digital forms of civic engagement. Establishing online contact with various institutions and offices.
  • Using cloud-based applications, online file and information editing and sharing with other users.
  • Applying netiquette guidelines when interacting with other network users, learning the standards in various digital environments.
  • The ability to create one's own digital identity on social media and to monitor traces left on the web.
  • Extended expertise in editing of digital content in various formats and using advanced software functions. Using a variety of file formats.
  • The ability to expand digital content with additional resources, both available within the software as well as external.
  • The ability to distinguish between commonly used licenses for computer content and software pursuant to the rules of using resources from other authors.
  • Creating simple instructions for the operating system and computer programs to enhance work automation in a digital environment.
  • The ability to distinguish between different types of digital threats and choosing adequate tools to prevent attacks. Performing software updates.
  • Active influence of the user on the use of personal data by external entities. Configuring privacy settings in applications and services.
  • Means of avoiding digital threats to mental health, including addiction and harassment by other users.
  • Understanding the idea and principles of the energy efficiency classes of devices and recycling of electronic waste.
  • Extended knowledge of computer hardware. Searching various sources for methods of solving previously diagnosed problems. Installing new software.
  • Effortless work with a computer and mobile devices. Using new technologies to solve problems in the real world.
  • Using technology to generate creative results. Knowledge of issues related to the concept of the Internet of Things.
  • Informed and active development of one's own digital competence. Regular use of industry knowledge connected to new technologies.

Level C (proficient user)

  • Advanced search strategies - implementation and customization, keeping track of the information on online information sharing sites.
  • Information selection by checking and assessing its validity and reliability - tracing the original source - and the detailed content of information.
  • Advanced expertise in methods and tools of managing files, content, and information. Using cloud computing for file management.
  • Advanced use of e-mail services and e-mail software. Effortless use of numerous communication tools depending on needs and possibilities.
  • Using social media contacts in learning and at work according to the legal provisions of sharing information and knowledge.
  • Active engagement in the civic activities in the virtual world, implementing one’s own social initiatives.
  • Expert online collaboration with other network users. Frequent use of group work tools to create and share resources, knowledge and content.
  • Informed use of netiquette principles in various communication spaces and contexts. Developing a strategy for identifying inappropriate behavior.
  • Managing several digital identities depending on the context and purpose. Using active methods of digital reputation protection.
  • Advanced office software skills - using resources created in a given program to generate content in another application. Developing interconnection between several software programs.
  • Priming and combining multiple content elements. Tailoring content to the needs of the user and software.
  • Choosing sources of information according to availability and taking full responsibility for using them in accordance with copyright policy.
  • Modifying applications and digital services and building commands related to their functions.
  • Taking independent initiatives to protect oneself against digital threats. Using additional solutions related to computer security.
  • Ensuring an adequate level of personal data protection when creating one's own services and digital content shared on the web.
  • Using digital technology to avoid health problems. Keeping a healthy balance between the real and the digital world.
  • Using new technologies for environmental protection. The selection and use of devices that work efficiently.
  • The skill of independent troubleshooting in case of technical and system problems. The ability to modify devices to suit one’s needs.
  • Informed choice and adaptation of digital tools to suit one's needs. Offering suggestions for the use of new technologies in various aspects of life.
  • Creative use of various digital technologies and combining their effects. Using smart tools in one’s immediate environment.
  • Participation in various types of educational activities using digital technologies. Helping others to develop digital competence.


Digital Europe certification allows you to obtain qualifications in the field of digital technologies in accordance with the Digital Competence Framework for Citizens, DigComp 1.0 and 2.0

In accordance with the Guidelines for monitoring physical progress in the implementation of operational programs for 2014-2020 ”of 11 July 2018 entitled "Basic information on obtaining qualifications under projects co-financed by the European Social Fund" Wytycznymi w zakresie monitorowania postępu rzeczowego realizacji programów operacyjnych na lata 2014-2020 z 11 lipca 2018 pt. „Podstawowe informacje dotyczące uzyskiwania kwalifikacji w ramach projektów współfinansowanych z Europejskiego Funduszu Społecznego”

Digital Europe certification meets the guidelines for documents confirming qualifications for use in projects co-financed from the European Social Fund in the 2014-2020 financial perspective, developed by the Ministry of Development in cooperation with the Educational Research Institute and the Ministry of National Education.

Obtaining an ICT qualification at the A, B, C level in accordance with the guidelines is to obtain a result for a given module on the Digital Europe exam in the amount of 50%. In the case of the examination of several modules, the result of each part of the examination must be greater than or equal to 50%.

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